12/8/24 - 12/14/24

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Note from Supervisor:

Dear HI Desk Team, as the Fall Quarter draws to a close, I am reflecting how far we've grown since September. Within 2.5 months you've been part of a transformative time for the Hospitality Information Department and the greater UCSD campus. I am delighted and grateful to have a strong/dependable team to help navigate and run the operations at the HI Desks within newest communities at UCSD- Pepper Canyon West and Eighth College. I am excited for what the new year holds for the Hospitality and Conference Services team as we continue to grow and welcome more full time staff into the mix.

With every great wish,

Christopher Gonzalez

Operational Updates + HI Desk Unwrapped '24

Transact Machine

• To troubleshoot the transact machine, please gently unplug both the power and internet connection from the transact machine for 1 minute and re-plug both connections to the machine. Wait for the start up screen to appear and let power.

  • For any additional issues, please contact Christopher or another full-time staff member for further investigation by UCSD RRSS IT.

ID Replacements

• If a student's ID is malfunctioning or not working correctly after being serviced by our Transact machines, please advise them to visit the Triton Cards Service office at the Student Center for a free ID replacement.

Package Barcodes - Reminder

• An notice from Student Mail when it comes to scanning the correct label on packages -

  **** Refrain from scanning in the following bar code (circled in blue):

  

  
  

  Instead, scan the longer barcode underneath on predominantly UPS packages.

• Please review the Barcode Scanning Guide located on the HI Desk Manual OneNote Manual. Ref: Section 4.2a Mail and Packages - Barcode Scanning Guide.

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Eighth College

• Express Checkout station has been set-up near the mailboxes in the front lobby.

  • Residents moving out after hours may use this to turn in their key through the mailbox slots

Pepper Canyon West

• Pin codes for Pepper Canyon West residential buildings have now been removed as of Tuesday 12/11

  • Residents will now use their student IDs to tap to enter the lobbies of Rya and Vela.

Sixth College Meetings - Client Review

• A highlight and shoutout from a client:

  “Thank you so much for checking in! Everything went wonderfully with the event on Saturday. The staff was fantastic, and the venue was perfect for our needs. I couldn’t have asked for a smoother experience.  I truly appreciate your team's support and attention to detail—it made the day so much easier for us. I look forward to working with you again for next year’s event!” -From Amy w/ Health Leadership Academy Graduation

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Your 2024 HI Desk Unwrapped